We all forget. In our ever-busy lives, it’s easy to forget to make a payment, keep an appointment, or sometimes, even to pick up our child at the scheduled time. At Carolina OB/GYN, we know that while medical appointments are important, they may not be at the top of your list.
We make keeping you healthy a priority. That’s why we encourage you to make follow-up appointments prior to leaving our office, provide appointment cards, and give you a reminder phone call.
While we’re here to provide the service of keeping you healthy, remembering your appointment falls on your shoulders. ‘Nuff said.
We were recently asked why we charge for missed appointments. It’s not a punishment for missing your appointment. It’s for the opportunity we missed to see another patient whose needs may be equal to or greater than yours. It’s missed revenue, and it’s the time required for our staff to follow up and reschedule. You see, we go to extremes to keep you feeling your best.
While many medical professionals charge up to $50 for your missed appointment, we charge a flat fee of $25. We feel this is fair to all concerned. Stylists, nail techs, and photographers, on the other hand, often charge the entire cost of your services. After all, a missed appointment is a missed opportunity for everyone concerned.
PS We’re always here to help. Call us if you need to reschedule, and we’ll do our best to accommodate your needs. With three offices, extended hours, six OB/GYNs, two certified nurse-midwives, and an online portal, we make staying healthy and making or keeping appointments easy.
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